Winnovative HTML to PDF Converter FAQ. Winnovative Software - Questions and Answers. For technical and sales questions please check this web page before contacting us. The answer to your question might be here already. Sales Questions. Q: What is the difference between a Deployment and a Redistributable license? A: A deployment license can be used in a single application that can be deployed. A redistributable license can be used in an unlimited number of applications that. A redistributable license can be distributed. When you purchase a redistributable license. A full description of the license types can be found on the Buy Now. Q: What type of payment methods do you support? A: We are using Share. It to. fully manage our sales. Share. It is owned by Digital. River, a global leader in e- commerce solutions. Share. It is headquartered. Europe (Germany). They support a complete spectrum of payment methods. You can. pay by any type of credit card, check or wire transfer. For any inquiries you might. Share. It directly and they should help you as soon as possible. What do you deliver after purchase? A: We are using Share. It as payment provider. Share. It is owned by Digital River, a global leader in e- commerce solutions. Share. It is headquartered.
IStonsoft PDF Creator is an excellent software that can convert Word to PDF, Excel to PDF, PowerPoint to PDF, Images to PDF, etc. without difficulties. Furthermore. Answers to the most important and frequently asked support and sales questions about the Winnovative HTML to PDF Converter for.NET, with detailed explanations. Convert your PDF files to Word, Excel, PowerPoint and more. Convert various formats to PDF. Store & share your documents for free. Cometdocs prides itself on. PDF to Word. Convert PDF to Word - convert your file now, online and free. This page also contains information on the Word format and the PDF file extension. Europe (Germany). After a purchase order is successfully processed by one of our payment providers. In order to get the. Share. It are not blocked by. We don't do any physical delivery like DVDs or printed material. Q: Do you work with resellers? A: Yes, we work with resellers. As reseller, when you place the order at Share. It, you can use your. If use your company information both for billing and delivery then you have the obligation to transfer. You also have the obligation. Use Nitro's industry-leading PDF to Word converter to create better quality DOC files than the alternatives. Convert your PDF files right now — free! Here are the different items you can/must use to build a Microsoft Office Word HTML document. These are only snippets, not full html documents. ID at Share. It. Q: Do you have any discounts for non- profit organizations? A: We don't have special prices for a non- profit organizations. Q: Are the licenses for your products perpetual? A: Yes, all our license types are perpetual. A purchased license will work with. Q: Under which circumstances I can distribute your component as part of my application. A: First you need to purchase a redistributable license. Then you have to protect. You. also have to clearly specify in the terms and conditions of your application that. Finally you have to make sure (by contacting our support or sales team directly). Q: What refund policy do you have? A: In general we don't accept refund requests for Winnovative Software products. The reasons for this decision are. All of our evaluation versions are fully functional You can evaluate our products for an unlimited period of time The products are well documented and we offer fully functional samples with full. We offer free technical and sales support by email during the evaluation period. We encourage you to completely test our products both in development and production. If you think there are any special circumstances for requesting a refund, please. We'll try to analyze your request. Technical Questions - HTML to PDF Conversion. Q: I set the purchased license in my code but I still get a red demo message on the generated PDF documents. A: The License. Key property of each Pdf. Converter and Document object must. If you are confident that all these objects have this property properly set. Our demo applications are using a demo license key and you might have copied. If nothing from suggestions above help then run your application in a debugger and check the value of the License. Key property. of each Pdf. Converter and Document object right before the PDF document is produced and make sure that the. Q: When I convert an URL to PDF I get the "Load HTML error or navigation timeout". A: In general this error occurs when the web page referenced by the URL to convert. The URL might. not be accessible because it is invalid, because of network or DNS problems or because. In order to check that the URL you convert is accessible. URL you convert. Make sure the web page can be completely. If the web page requires. HTTP authentication (like IIS Integrated Windows Authenication) you can set the. Pdf. Converter. Authentication. Options property. Another situation when this error can occur is when the web page takes too long. In this case you can increase the Pdf. Converter. Navigation. Timeout value. See the section below regarding the 'Navigation timeout' exception for more details. Q: When I convert a HTML string to PDF, the external CSS files and images are not. PDF document. A: When you convert a HTML string referencing external CSS files and images by relative. URLs, the converter cannot determine the full URLs. In order to solve this you have to set the base. URL parameter of. HTML string conversion method with the full URL of the page from where you have. HTML string. As an alternative you can manually insert a BASE tag in the HEAD tag of the HTML. URLs in the HTML string. HEAD> < BASE. HREF="Site. URL"> < /HEAD> Note: This issue might also indicate an authentication or permissions. CSS. files. The HTML string is loaded into converter and the text is converted to PDF. CSS files are still accessed from an URL and they might not be. If the images and CSS require HTTP authentication (like IIS Integrated. Windows Authentication) you have to set the Authentication. Options property. If you are sure that the URL base you have set is correct but the images still don't. PDF you can try to prefix a relative image URL from the HTML string with. URL. Then you can put this url in a web. After that you can try to convert the image. URL to PDF using the Get. Pdf. Bytes. From. Url() method. If the image is not accessible. Another special situation where this problem might occur is for ASP. NET applications. The ASP. NET forms authentication implementation usually. CSS files can fail. A possible. workaround for this problem is to manually send the forms authentication cookie. ASPXAUTH ) using the Pdf. Converter. Http. Request. Cookies property. Pdf. Converter pdf. Converter = new Pdf. Converter(). // add the Forms Authentication cookie to requestif (Request. Cookies[Forms. Authentication. Forms. Cookie. Name] != null). Converter. Http. Request. Cookies. Add(Forms. Authentication. Forms. Cookie. Name. Request. Cookies[Forms. Authentication. Forms. Cookie. Name]. Value). pdf. Converter. Get. Pdf. Bytes. From. Url(url. To. Convert). Another workaround for forms authentication is to store the images and CSS files. If this is not an. In this mode the encrypted authentication ticket is set in the URL query string. URL parameter of the HTML string convert function. URL containing the authentication ticket. You can. read more about forms authentication at the following address: Forms Authentication Explained . Q: Sometimes the asynchronous content like an AJAX update panel is not rendered. PDF. Is there any option to wait for this content to be completeley loaded before. PDF? A: The Pdf. Converter class (and the Html. To. Pdf. Element class) has a Conversion. Delay. property which can be used to specify an additional period of time in seconds to. PDF rendering. The images and texts appear to be smaller than they are in the HTML document and. HTML documents the content is rendered in the left side of the document. A: The converter internally uses a HTML viewer to render the HTML page very similar. The HTML viewer resolution is 9. DPI. The web page elements dimensions are usually measured in pixels and this is the. HTML viewer width and height are also specified in pixels. These. are the only dimensions used by the converter which are expressed in pixels. All. the other dimensions are specified in points (1 point is 1/7. The Units. Converter. You can specify the HTML viewer width and height in pixels using the Pdf. Converter. Html. Viewer. Width. and Pdf. Converter. Html. Viewer. Height properties or you can specify the same values. Pdf. Converter object. By default the Html. Viewer. Width is set to 1. If the web page you are converting cannot. The Html. Viewer. Height. property is 0 by default which means the HTML viewer height will be automatically. HTML page height. After the HTML content is displayed in the HTML viewer the content will be transferred. PDF as you would take a picture of HTML viewer display and put that picture. PDF document. The PDF documents pages have a fixed size in points. For example. the A4 portrait page is 5. If the HTML. viewer width is more than 5. HTML content will be shrunk. PDF page width and display the whole HTML content in the PDF document. If the HTML viewer width is less than 5. HTML content. will not be resized and will be rendered in the top left corner of the PDF page. The dimension of the A4 portrait page in pixels is 7. This means that. at a default HTML viewer width of 1. HTML content will be scaled down. PDF page. This is the reason why you see smaller fonts and images in. PDF. The calculation above does not take into account the possible margins set for the. PDF page. If you have set the PDF page margins then the exact calculation of the. PDF page can be made using Units. Converter API. The Fit. Width property was added to the Pdf. Converter. Pdf. Document. Options to control. HTML content can be scaled to fit the PDF page width. The default. value is true which makes the HTML content to be resized if necessary to fit the. PDF page width. When false, the HTML content will not be resized and it will be. PDF. When the Fit. Width property is false the HTML content could be wider than the PDF. HTML content will be cut off to the right in PDF. In this case, in order to get the whole content in PDF you have to set a wider page. PDF document. You can first try to set landscape orientation for the PDF. Pdf. Converter. Pdf. Document. Options. Pdf. Page. Orientation = PDFPage. Orientation. Landscape. If this not enough you can choose a wider standard page like A3 or A2. It is also. possible to set a custom size for the PDF page when the Pdf. Convert. Pdf. Document. Options. Pdf. Page. Size=Pdf. Page. Size. Custom. In this case the custom size of the PDF page will be taken from Pdf. Converter. Pdf. Document.
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